Archive for the ‘Home’ Category

Changing What Your Customers Think of You

Recently, the CEO of an IT company approached one of his disgruntled customers with a simple message: “I know you’re unhappy with our customer service over the past few months.  I imagine you’ve developed some rather negative beliefs about us and I’m here to find out exactly what those beliefs...
February 7th, 2012 | Home | Read More

Protect Your Voice This Winter

The unseasonably warm weather earlier this month left many of us feeling as if the cold winter days would never arrive. But it has, and with the freezing temperatures, come risks to your voice. Do you talk a lot at work? If you’re a trainer, lawyer, singer, politician, broadcaster, salesperson, minister,...
February 7th, 2012 | Home | Read More

Is A Business Strategy Coach Right For You?

The importance of having a business strategy coach is expanding.  In most large companies and many smaller companies, executives are expected to have a trusted advisor for strategy, relationships, and communication.  It’s a way to reinvent or polish your leadership style and further your value...
October 31st, 2011 | Home | Read More

7 Tips to Quell Nervousness Before a Speech (That Don’t Include Jumping From the Window)

The fear of speaking in front of 5 or 500 people is shared by virtually everyone and cuts across all professions, social classes and leadership levels. There are lots of reasons why this fear wells up and seems to choke our confidence and vocal chords. But this blog post isn’t about the problem –...
September 26th, 2011 | Home | Read More

Hit the Floor and Give Me 20! – Is Business Coaching Right For You?

Many of us associate a coach with ear-splitting whistles, rope burns and the occasional awkward moment in the locker room. But a coach in in the corporate world means advancement and development. According to a July 2011 American Management Association survey, almost half of companies surveyed use coaching...
September 19th, 2011 | Home | Read More

5 Things You Can Do Right Now To Improve Your Next Presentation

Apple Founder and CEO Steve Jobs is loved and skewered by many. Love him or hate him, that’s what happens when you take chances and share provocative opinions. But few would argue that Jobs is a masterful presenter. And though he’s naturally talented and gets technology to do some magical things...
September 12th, 2011 | Home | Read More
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