There is No Such Thing as “Perfect” English
An English dictionary is not a rulebook, but a suggested guideline. It is based on the pronunciation, spelling, and usage of most educated speakers.
Invest in Your Future! Improve Your Communication Skills
Uh oh, it’s happened again. You’ve been able to avoid it for the last 3 years. Now here it is again…the dreaded presentation. Ever been in one of these situations?
- You’ve been invited to make a key presentation at a Board of Directors meeting.
- Your dream job just opened up and you will need to interview for it.
- You have one single opportunity to have lunch with a prospective major account client.
- You have three months to prepare your 25th high school class reunion’s keynote address.
- You’ve been asked to fill in for a colleague in teaching a training session to senior management.
- Your company is in the peak of a crisis or incident and you need to speak about it live on television or on radio.
- You volunteered on a mission trip sponsored by a large company in your area and are […]
Purpose + Audience = My Action
Purpose: What are your purposes in presenting your idea? How is it good for your organization? Why should you be the one to deliver this message to your boss (or other targeted audience)? What do you want from this pitch for yourself and/or your team?
Audience: Knowing what you know about your boss (from the first two steps above), what do you expect from him or her? What are her questions going to be? What will she be concerned about? What amount of detail will he want? When is the best time of day to talk to him? What behaviors does he really admire from his employees? What does he loathe? What are the questions you hope she doesn’t ask – and what are the answers to those tough questions?
My Actions: Knowing your purpose(s) and your audience tells you the behaviors and actions you should display. What will be your actions […]
How to Land Your Dream Job, Position, or Project
Most people spend a great deal of time and effort crafting a stellar message when trying to land their dream job or next great assignment. Professional credentials, experience, power words… these are all details we include in attempts to get the interest of a prospective employer. Not that this isn’t an important piece to the puzzle…it is… but there is more. Would you believe me if I said that if this prospective employer HEARD your pitch when they read it – even if you used exactly the same words – they would rate you above others and would be more likely to hire you?
A new study by the University of Chicago Booth School of Business found that when employers listened to job qualifications from prospective candidates, they rated the candidates as more competent, thoughtful, and intelligent than when they simply read a […]
Easy Steps to Winning the RFP
The last time your business development team submitted a proposal in response to an RFP to win new work -- was it accepted favorably? Was your company shortlisted for an upcoming interview or presentation to bid on the work? And when your team made their in-person presentation, did you indeed win new work? If so, congratulations – we hope you see that happen many more times next year!
The Power of One Great Question
One great question can elicit useful answers, move a relationship to a higher plane, or propel a business solution. The following tips can make you a more strategic communicator and get you noticed for your thought leadership.
- Ask open-ended questions that stimulate thinking. Typically, these types of questions begin with “How” or “What do you think about…” Note: too many “why” questions can make one sound confrontational.
- Ask for the individual’s own ideas. This empowers the person and makes him/her feel valued
- Ask Interpretive Questions; “ what do you think about…?”
- Dig Deeper. Instead of asking a leading question (“You think that was the best decision, don’t you?”), ask a deeper question, “Why do you think that?”
- Start with what you understand, followed by what remains unclear. “I understand that we’re in a risky economy, but I think I […]
Power Pose
Body language affects how others see us, and it may also affect how we see ourselves. Social psyhcologist Amy Cuddy shows how “power pose” — standing in a posture of confidence for 2 minutes — can raise testosterone levels (your hormone that generates confidence), and lower cortisol levels (your stress hormone), and positively impact our performance and success.
Team Presentations
Companies present in teams often to garner high dollar sales. In some ways, team and solo presentations are alike. Both rely on the same fundamentals—setting objectives, preparing, structuring, and then presenting with the right skills and techniques. But the similarities pretty much end there, and the recognition that you’re now part of a team becomes all-important. To be successful, a team presentation must come off as just that: a team presentation.
The team leader leads the team in deciding on the specific outcome(s) to be achieved. Most important, the team leader should guide, not dictate. The leader’s job really is to facilitate the process of deciding objectives and key messages. What response does the team want from its audience? If the team is successful, what will the audience remember about the team/company? And what will happen because of the presentation?
The leader is also responsible for determining […]
Voice Conservation – Fighting the Winter Chill
Coughing from a cold can be very harmful to the voice. A "silent cough" technique can be easily taught to prevent the trauma from coughing.
Lizards Can’t Be Leaders
Have you noticed that lizards are never leaders? Other reptiles or animals do not follow the lizard. Lizards don’t even follow other lizards. Instead, lizards seem to dart around following only their own genetic instincts for survival. It’s impossible to be a lizard and a leader at the same time.
Each of us has a lizard brain. A fight-or-flight, instinctual part of our brain called the amygdala. It is part of the limbic system, a system known for being all about emotion, instinct, and decision-making, based on our feelings. The amygdala portion of our limbic system kicks into high gear when we are stressed, overloaded, angry, and fearful. An activated amygdala shuts down our brain’s center for higher thinking, the neocortex. The amygdala hijacks our abilities to be rational, to think strategically, to see and hear all arguments about […]