Public Speaking

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Speak Like an Executive

Professional communication in a conference roomPresenting to busy company leaders and clients requires us to shift our style of speaking from “details and conclusion” to “executive summary”. In a traditional Executive Summary in a business case, business plan, or white paper, the writer presents the key findings (or the conclusion or the “ask”) in the very first line of the document, followed by the salient facts and details — only the salient details. This is also the perfect guideline for your spoken word with busy executives.

Busy company leaders and client executives have little time and patience for details — and, really, they don’t need all of the details because those details are typically your job, and they count on you for that. Executives won’t and can’t take the time for a long […]

Turn Up Your Influence with Science-Based Executive Presence [Infographic]

Ever wondered why some people get chosen or promoted over others despite the same level of work, preparation, or intelligence?

According to Deborah Gruenfeld of Stanford University, people make judgments about our competence within milliseconds. How do you prove yourself as competent and professional in that sliver of time?

It turns out there’s much you can control in how people experience you, even as you pass them in a hallway or stand in line for coffee. Scores of scientific studies have consistently pointed to three elements of “Executive Presence.”

3 Core Elements of Executive Presence

In short, Executive Presence hinges on three factors: StyleSubstance and Character, accounting for more than 25% of the likelihood you’ll secure a prime assignment or leadership position.

  • Style: Includes how you look, how you carry yourself, how you sit at the table, your gestures, movement, and how you sound; in essence how you say what you need or […]

Top Six Communication Skills for Negotiation

Negotiation is how we form partnerships and strategically place ourselves and our businesses in the right direction for growth and success. Because negotiation skills are important in every aspect of business, Accent On Business has a few tips on how to effectively communicate and negotiate with potential partners, clients, and colleagues while improving your executive presence.

13 Tips for Hosting Perfect Panels

So you’re going to moderate a panel, congratulations! Your job is easy, right? Just show up and read the questions and smile a lot, right? Hold on, not so fast, the success of this event rests squarely on your shoulders.

Changing What Your Customers Think of You

Recently, the CEO of an IT company approached one of his disgruntled customers with a simple message: “I know you’re unhappy with our customer service over the past few months. I imagine you’ve developed some rather negative beliefs about us and I’m here to find out exactly what those beliefs are, so we can change them.” After the surprised customer delivered a detailed description of her beliefs and the experiences that had created them, the CEO surprised her again by saying, “These are not beliefs we want you to hold, so we’re going to create a whole new set of experiences for you—experiences that will lead to brand new beliefs about us.” The audience was a little befuddled at the kind of customer engagement the CEO was executing.

For the next several minutes the CEO discussed the protocols of Prosyn, a cyber security firm that he knew intimately, he spoke […]

The 7 Elements of Quality Content

When it comes to presentations, content is king. If you don’t have meaningful, interesting content, you might as well shut off your PowerPoint and read directly from historiography textbook. When developing and creating your content, there are 7 key features should guide your language and information.

Voice Conservation – Fighting the Winter Chill

Coughing from a cold can be very harmful to the voice. A "silent cough" technique can be easily taught to prevent the trauma from coughing.

Email Communications: 10 Tips on making a memorable first impression

Practice these tips and I promise you’ll feel that your message was better received and understood. Not only that, increase your efficiency on making it through your inbox. Be Heard. Get Results.

Hit the Floor and Give Me 20! – Is Business Coaching Right For You?

Coaching's three most common uses include leadership development, remedial performance improvement, and optimizing strong contributors. Most coaches meet with executives in person or by phone, either every other week or once a month for about a year, though they increasingly are available for emergency consults.

Intonation Speaks Volume!

Intonation is the melody of speech. Speech scientists tell us that the intonation of a sentence provides us with 70% of its meaning. Consonants and vowels might be mispronounced, but if the intonation is correct, we are likely to understand the message. Say the following sentences on the left, and then match them up with their meanings on the right. (Hint: Stress the italicized words.)

1. I didn’t say Bill was fired. a. I wrote it!
2. I didn’t say Bill was fired. b. He was hired!
3. I didn’t say Bill was fired. c. Mary did.
4. I didn’t say Bill was fired. d. Phil was.
5. I didn’t say Bill was fired. e. I swear!

We cannot communicate effectively in a monotone, or by stressing the wrong words. The correct intonation pattern, both within words and across entire messages, is critical to clear and efficient communication.
Voice improvement can teach you the rules to intonation. […]

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